1. Information We Collect
We collect information you provide directly and data generated when you use our services:
- Account Details: Name, business name, email address, and phone number when you register or communicate with us.
- Site Content: Text, images, logos, and materials you provide for your website build.
- Payment Details: Handled securely through our payment provider (Paystack). We do not store payment card numbers or banking credentials on our servers.
- Technical Data: IP address, device type, and standard server log data used to maintain security and platform stability.
2. How We Use Information
We use your data strictly for legitimate operational purposes:
- To design, publish, host, and manage your website.
- To process subscription payments and issue invoices.
- To respond to your support requests, inquiries, and site revisions.
- To monitor site uptime, performance, and protect against security incidents.
3. Third-Party Providers
We work with trusted third-party services to deliver our platform. These include cloud hosting providers, database infrastructure, and certified payment gateways (Paystack). These providers only process information strictly as needed to perform their functions on our behalf.
5. Data Retention & Security
We implement industry-standard administrative and technical safeguards to protect your information. Your data is retained as long as your subscription remains active. You can request deletion of your account and associated assets at any time.
6. Your Rights
Depending on your jurisdiction, you have the right to access, update, correct, or delete your personal information. You can also export your website assets upon request.
7. Contact
If you have questions about this policy or wish to exercise your data rights, please contact us at hello@kioosk.online or submit a ticket via our Support Desk.